The Future Home

The Future Home looks at the way in which every corner of our lives will be disrupted by a synchronization of three major new technologies: 5G, edge computing and AI, which will have the most impact in our homes. This book describes how human needs and emerging technologies are reshaping consumer experiences, which in turn demand a new way of thinking about how people live, as well as the commercial opportunities this will bring. The authors assess the ways in which organizations need to deal with the changes brought by merging technologies, and illustrates ways in which they need to transform themselves with agile innovation processes, new strategies and business models, to meet the needs of their customers.

The Future Home brings together some of the most original research from the Accenture Innovation and Tech Labs and the Dublin Centre for Innovation, to provide practical advice and examples of how services need constantly to be improved, managed and orchestrated. Complemented by case studies from organizations including Comcast, Verizion, T-Mobile, Ikea, United Healthcare, the NHS, Eli Lilly and Walmart, it provides a business model for any organization who operates in the CMT (communications, media, technology) space, for hyper-scaled digital companies, healthcare providers and consumer and utility businesses.